About Us

Conveniently located in Norwest towards Castle Hill and Baulkham Hills, the team at Aurum Health Care have been providing high quality services for patients for over a combined 18 years.

The word ‘Aurum’ comes from the Latin word meaning ‘Gold’ – which is exactly what we offer at Aurum Health Care, a Gold Standard of health care.

Based on our commitment to the highest quality of patient, practitioner and staff care and due to ever increasing demand, the conception of Aurum Health Care could no longer wait, and our doors opened years before planned.

We listened to our patients. We designed and purpose built a facility where we can achieve exceptional results to people experiencing:

  • Neck pain
  • Mid back pain
  • Lower back pain
  • Sciatica dysfunction
  • Headaches and migraines
  • Radiating arm and/or leg pain
  • Chronic aches
  • Stiffness
  • Loss of spinal flexibility
  • Back strength

Our approach

Our distinct approach to achieving exceptional results while maintaining the highest professional standards and safety are a few reasons why the majority of our patients are referred to us from their family, friends, colleagues, general practitioners, specialists, allied health practitioners and even acquaintances. We are grateful for their referrals and take pride in our ethical approach.

At Aurum Health Care, we believe in working collaboratively with your treatment providers, including GPs and other medical specialists.

We pride ourselves on clear open communication with our patients, and in language you can understand and trust.

All patients at Aurum Health Care receive:

  • A detailed history and assessment
  • Detailed analysis on the cause of dysfunction
  • Expert advice on evidence-based treatment plans designed for fast pain relief
  • Strategies to prevent reinjury, maintain or improve the body’s movement
  • And a discussion of treatment options to make sure you’re comfortable with any treatments performed.

Every person in our practice is treated with respect and dignity, and are informed about our services, treatments and other options in a clear and concise manner.

All your consultations and treatments are confidential and private.

Core Values

Integrity

Integrity means doing the right thing, and delivering on promises. By not just doing what is right but doing what we commit to do, Aurum has earned a position of trust among patients and staff. Integrity starts with individuals and the kind of individuals we engage at Aurum reinforces a rounded ethic in all that we do.

Honesty

Aurum is serious about honesty, as it applies to the integrity of our relationships and our scope of practice. In all we do, we look for the best non-bias evidence and communicate in a clear concise manner, in language patients can understand and trust. If a case is outside our scope of practice and because we value a patient’s time, we will refer them on.

Respect

At Aurum, we put emphasis that every individual in our practice is treated with respect and dignity. All are informed about our services, treatments and other options in a clear and concise manner.

Trust

Our pursuit of excellence energizes our staff, who commit to delivering results and make it a tribute not only to patients, but also to colleagues and to society at large.

We pride ourselves in getting things done while still maintaining a high standard of quality for the services we provide. It is this dedication and consistency in our work that we earn the privilege of gaining the trust of the patients and colleagues who we serve.

Commitment to Community

We take seriously our responsibilities as citizens, and at Aurum, we are committed to improving the lives of those in the communities we serve. Since our conception in July 2016 and in addition to the pro bono work in clinic, we have proudly supported: Leukemia Foundation, Dance on Q.

BE PAIN FREE AND ACHIEVE YOUR BEST HEALTH

Call Aurum Health Care on (02) 9899 1416, or